Billing Summaries

The Billing Summary page lists the total usage by Month.

Billing Summary

The usage costs are broken down by:

  • Hardware - amount charged for hardware usage (sum of core hours * price per core hour)
  • Software - amount charged for on-demand software (sum of all on-demand software charges)
  • Storage - amount charged for storage (average TB of data storage * price / TB)
  • Transfer - amount charged for data transfer (total TB of data transfer * price / TB)
  • Connections - amount charged for VPN or license proxy (fixed price)

Other items listed are:

  • Deposits is any prepaid deposit invoiced during the Month
  • Any applied Credits for this Month are also displayed on this page. Applied credits can consist of consumption of a deposit, or usage of trial credits or other customer service credits applied to your account
  • The total usage, Credits and Deposits for the month should add up to the Totals column
    Detailed billing data can be downloaded in CSV format.

See below for an example:

Month 1

Let's presume that a company has deposited a total of $100,000 at the beginning of the month, which is listed under Deposits. This deposit is applied as a $100,000 credit to the account. During this month, usage of $5,600 is accumulated. The usage charges will come out of the existing deposit of $100,000. Hence the credits column indicates -$5,600.00. And in this case, the Totals column indicates an amount of $100,000, which is what the customer paid.

Billing Summary
This total usage is deducted from the total credits. The account now has a remaining credit of $94,400

Month 2

For the following month, if the company has accumulated a usage for $3,400 and has made no additional deposits, the billing summary would be:

Billing Summary

This $3,400 can come out of the remaining deposit of $94,400. Therefore, the credits column indicates the -$3,400. Assume that the company did not deposit any additional money this month. Hence, the deposits column indicates the amount as $0 in the Deposits column.

Links to Platform Cost Management Pages

Should you require a region specific dashboard, the following table of links will take you to each of the region specific Cost Management Pages.

Platform Region Cost Management link
United States US Dashboard
European Union EU Dashboard
Japan JP Dashboard
South Korea KR Dashboard